Privacy Policy

• Account data (name, email, phone)
• Transaction and payment records
• Delivery and verification details
• Technical and usage data

• Provide services
• Process and verify payments
• Communicate updates
• Prevent fraud and resolve disputes

• User consent
• Contract performance
• Legal obligations
• Legitimate business interests

• Payment providers
• Logistics partners
• Technology providers
• Regulatory authorities where required

Data may be processed outside Ghana with appropriate safeguards.

We implement appropriate safeguards. Users are responsible for protecting account credentials. We are not liable for breaches caused by user negligence or external compromise beyond our control.

Data is retained as necessary for:

• service delivery
• compliance
• dispute resolution

Users may request access, correction, or deletion subject to legal limitations and verification.

We use cookies for functionality, security, and performance.

Some services use AI and automated processing. Outputs are not guaranteed and must be independently verified.

We are not liable for damages arising from data use, system access, or reliance on automated outputs.

Governed by Ghana law including:

• Data Protection Act, 2012 (Act 843)
• Electronic Transactions Act, 2008 (Act 772)

To protect our platform, users, and transactions, Spark & Drive Gear may request identity verification for certain activities, including high-value transactions, sourcing requests, payment verification, dispute resolution, and fraud prevention.

Verification may require submission of identification documents such as a Ghana Card, passport, or other valid identification.

• be used solely for verification, compliance, fraud prevention, and dispute handling
• be stored securely using appropriate technical safeguards
• be accessible only to authorized personnel
• not be shared except where required by law or for compliance purposes

We retain such data only for as long as necessary for these purposes, after which it may be securely deleted.

You may request access, correction, or deletion of your data subject to legal and operational limitations.

Disputes should first be resolved internally, then via ADR or Ghana courts.

sparkanddrivegear@gmail.com
+233 552 626 997
[GM-155-5020, Oyarifa, Greater Accra]

Business Hours
Monday – Saturday, 8:30 AM – 5:30 PM (GMT)